THE GENESIS EXPERIENCE
THE GENESIS EXPERIENCE
WE ARE HERE TO EXCEED YOUR EXPECTATIONS
At Genesis, we want your experience to be nothing less than exceptional, from first glance through ownership.
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THE BEGINNING OF A NEW RELATIONSHIP
We know that purchasing a car isn't a transaction - it's the beginning of a new relationship. At Genesis, we take a distinctly Korean approach to customer service, where we embrace the concept of "Son-nim," which translates to "honored guest." As our guest, we'd like to introduce you to a suite of benefits designed to make your experience anything but ordinary.
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OWNERSHIP BENEFITS
COMPLIMENTARY MAINTENANCE
COMPLETE PEACE OF MIND
Genesis owners get Complimentary Scheduled Maintenance * for 3 years or 36,000 miles, whichever comes first.
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Schedule serviceSERVICE VALET
READY WHEN YOU ARE
Enjoy the convenience of Genesis Service Valet *,an ownership benefit that allows you to have your vehicle serviced without leaving your home or office. A valet will pick up your vehicle for maintenance and return it once it's done. Additionally, if required, the valet can provide a loaner or transport you to and from the retailer. Service Valet is available for 3 years or 36,000 miles with the purchase of a new Genesis.Non-U.S. model shown.
Schedule service
24/7 ROADSIDE ASSISTANCE
LUXURY SERVICE AT ANYTIME
Should your travel plans take an unexpected turn, our Roadside Assistance * program is there to help. Whether you need a tire change, transportation to the nearest Genesis retailer or reimbursement for certain unexpected overnight expenses, we have your back.This benefit is available for 5 years from the date of first usage. Genesis 24/7 Roadside Assistance can be reached at {{ window.serviceNumber}}.
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